We offer the possibility of delivery to a Colissimo delivery point. Once you have placed your order and paid, you can select your delivery point.

We accept several methods of payment to guarantee the security of our customers. You can shop with confidence using the following options: Visa, Mastercard, American Express (Amex) and Paypal. All these payment methods are secure to ensure the protection of your financial information during your transactions.

Our return and refund policy is designed to ensure customer satisfaction. If a buyer wishes to return an order or part of an order, certain conditions apply:

1. Products must be intact, unopened and unused.

2. Return shipping costs are at the customer's expense.

3. The buyer has a cooling-off period of fourteen (14) clear days from delivery of the order, if he/she is not entirely satisfied with the products. If the last day of the 14-day period falls on a Saturday, Sunday or public holiday, the period is extended until the next working day.

To make a return, please contact our DermEden customer service department at the following address: [email protected].

DermEden undertakes to reimburse the purchaser at the latest within 30 days of exercising the right of withdrawal, after receipt of the products returned in their original packaging and in perfect condition for resale. We make every effort to ensure an efficient and satisfactory returns and refund process for our customers.